Brian Trepto
Atlassian consultant at 
Swarmit · ITSM, Rovo and automation
- Zurich, Switzerland
- Swarmit
IHK Akademie
At a glance
Info
I am an Atlassian consultant at Swarmit, working with Swiss companies in regulated industries. My focus sits where Atlassian environments get demanding: Data Center in air-gapped setups, ITSM processes along ITIL, Kerberos and SSO, complex upgrade cycles, and automation that measurably reduces manual effort.
I have moved through the Atlassian ecosystem for six years: starting as a product owner on the inside, today as a consultant on the customer side. What shaped me most in that time: the best solutions come not from the widest selection of tools, but from clean processes and automation that genuinely fits the working day.
What else interests me: automation platforms like n8n, design from web design through UI to UX, and the question of how AI tools fit sensibly into existing consulting and ITSM workflows without creating more effort in the end than before.
What I work with
AI and automation
Rovo, n8n and MCP integrations for repetitive work.
ITSM and ESM
Process design, roll-outs and ongoing work on Jira Service Management, including beyond IT.
Data Center operations
Upgrades, SSO and Kerberos, air-gapped environments with Marketplace restrictions.
Asset management
Building a CMDB on Jira Assets, including external data sources.
Enablement
Training for admins and power users, so adoption does not stall after go-live.
Development and design
Web presence from infrastructure to surface: front end and back end, UX and UI in Figma, hosting, SEO and performance.
Career
Atlassian Consultant
Swarmitsince October 2025 · Full-time · Zurich, Switzerland · On-siteI advise Swiss companies in regulated industries on Atlassian implementations, focused on ITSM and project portfolio management. I also build AI and automation solutions with Rovo, n8n and MCP integrations to reduce repetitive work in Jira Service Management and Confluence.
Typical projects
- Running and developing Jira and Confluence Data Center instances in air-gapped environments, with Kerberos and SSO, Marketplace restrictions and upgrade cycles
- ITSM process design and roll-outs along ITIL principles
- Automation between Atlassian tools and third-party systems such as SharePoint, ERP and monitoring
Atlassian Expert
catworkxMay 2024 to September 2025 · Full-time · Winterthur, Switzerland · RemoteAdvising enterprise customers across the DACH region on scaling their Atlassian environments, focused on ITSM, ESM and asset management. Ownership from requirements analysis to go-live, including budget and stakeholder communication.
Selected projects
- ESM roll-out for a Swiss medical laboratory: extending an existing IT service portal to further departments
- Building a global CMDB on Jira Assets for a German machine manufacturer, including connections to external data sources
- Cloud migrations under a zero-downtime constraint for regulated customers
- Integrations between Atlassian and third-party systems for a Swiss trade union
- Training for admins and power users to secure adoption after the roll-out
Atlassian Expert
catworkxJuly 2023 to April 2024 · Full-time · Wehingen, Germany · RemoteMy role at STAGIL moved to catworkx Germany through the acquisition. In that phase I continued existing enterprise projects and carried them into the new consulting structure.
Focus
- End-to-end ownership of Atlassian projects, from requirements analysis to roll-out in Jira and Confluence
- Requirements engineering and architecture concepts for high-availability setups
- Workshops and C-level demos for developing global Atlassian environments
Technical Solution Consultant
STAGILJuly 2022 to July 2023 · Full-time · Wiesbaden, Germany · RemoteAs a consultant at Atlassian app vendor STAGIL I supported enterprise customers in scaling their Atlassian environments, focused on ITSM and cloud migrations. The role continued through the catworkx acquisition in 2023.
Areas of work
- Leading complex Atlassian sub-projects for enterprise customers, focused on performance and governance
- Design and implementation of workflows and automation to cut manual IT effort
- C-level demos and workshops on scaling the Atlassian landscape
- Change management when replacing legacy systems with modern cloud stacks
Self-employed
TREPTO ConsultingSeptember 2021 to December 2023 · Alongside employment · Wehingen, GermanyAlongside employment I supported smaller clients on web and cloud topics, from infrastructure to the finished web presence. The focus was fast, clean delivery for small businesses and start-ups. Two of my sites won the Neuroweb Award in two consecutive years.
Services
- Hosting infrastructure on AWS with EC2, S3 and CloudFront, including CDN
- Web applications and landing pages with Webflow and WordPress
- UX and UI design and prototyping in Figma
- SEO and performance optimisation
Application Manager Jira
Haering PrecisionJune 2021 to July 2022 · Full-time · Bubsheim, Germany · On-siteAfter the apprenticeship I took on the product owner role for the Atlassian toolchain and scaled the platform from a single IT department to five business units in four countries, cloud and Data Center in parallel.
Responsibilities
- Strategic development of Jira Service Management, Jira Software and Jira Work Management
- Training and enablement for all user groups to increase adoption
- Automation of central processes to cut manual effort
- Requirements engineering for the internal ERP system with mockups, process analysis and BPMN modelling
- Scrum master for the Häring App (HAPP) sub-project
- Administration of Microsoft Teams, Azure, Active Directory, file servers and networking
IT systems integration apprentice
Haering PrecisionAugust 2018 to June 2021 · Apprenticeship · Bubsheim, Germany · On-siteDual apprenticeship focused on IT administration and digital collaboration, completed with the IHK examination.
Highlights
- Took on the product owner role for the Atlassian toolchain, including end-user training
- Requirements engineering for the internal ERP system with mockups and BPMN
- Administration of Microsoft Teams, Azure, Active Directory and networking
- Final project: introducing Confluence as a company-wide knowledge base
Education
Dual apprenticeship (IHK), IT systems integration
IHK Akademie Schwarzwald-Baar-HeubergSeptember 2018 to June 2021Completed with the IHK examination. The Swiss equivalent is Informatiker EFZ, platform development. Final project: introducing Confluence as a company-wide knowledge base.
Skills
AI and automation
- Atlassian Rovo
- Rovo Agents
- MCP integrations
- Anthropic API
- Claude Code
- AI agents
- Prompt engineering
- Generative AI and LLMs
- n8n
- Make
Atlassian
- Jira Service Management
- Jira Software
- Jira Work Management
- Jira Automation
- Confluence
- Jira Assets and CMDB
- Atlassian Cloud and Data Center
- Forge
- ScriptRunner
Process
- ITSM along ITIL
- Enterprise Service Management
- Project portfolio management
- Requirements engineering
- Process analysis
- BPMN
- Change management
- Scrum and Kanban
- Enablement and training
Operations and technology
- Kerberos and SSO
- Air-gapped environments
- Linux
- Docker
- Terraform
- AWS
- Coolify
- Infomaniak Public Cloud
- PostgreSQL
- Redis
Development and design
- Front-end development
- FastAPI
- Prisma ORM
- Payload CMS
- Webflow
- WordPress
- JavaScript prerendering
- Figma
- UX and UI
- SEO and GEO optimisation
Credentials
- Atlassian - Authorized Instructor (ATP)Atlassian
- AI-Assisted Front-End Development Skill PathCodecademy · March 2026
- Working with Containers: Introduction to Docker CourseCodecademy · March 2026
- AI Development Tools CourseCodecademy · March 2026
- Atlassian Credentialed in Forge Fundamentals (ACH-805)Atlassian · December 2025
- n8n Level 1: Beginner coursen8n · December 2025
- Generative AI with Azure OpenAICodecademy · December 2025
- Introduction to AutomationUiPath · December 2025
- Exploring Data Transformation with Google CloudGoogle · November 2025
- Xray AI EssentialsXray · November 2025
- Refined Toolkits FoundationsRefined · November 2025
- Refined Sites FoundationsRefined · November 2025
- Rovo Fundamentals (ACH-800)Atlassian · October 2025
- Fundamentals of Predictive Project ManagementPMI Switzerland · April 2025
- Make BasicsMake · March 2025
- Building a Virtual Agent with Dialogflow CXGoogle · March 2025
- Webhook fundamentalsGoogle · March 2025
- Service Management Sales Accreditation 2025Atlassian · February 2025 to February 2026
- Elements of AIUniversity of Helsinki · December 2024
- Agile At Scale Sales AccreditationAtlassian · October 2024 to October 2025
- Trello Enterprise Administration BadgeAtlassian · October 2024
- Trello Fundamentals BadgeAtlassian · October 2024
- Timesheets by Tempo Partner CertificationTempo Software · October 2024
- IT Service Management Sales AccreditationAtlassian · February 2024
- Jira Fundamentals BadgeAtlassian · February 2024
- Jira Service Management Fundamentals BadgeAtlassian · February 2024
- Jira Work Management Fundamentals BadgeAtlassian · February 2024
- Confluence Fundamentals BadgeAtlassian · February 2024
- Agile with Atlassian JiraAtlassian · August 2022
- Software Development Sales AccreditationAtlassian · July 2022
- Product Development Sales AccreditationAtlassian · July 2022
Write to me.
About Jira, Confluence, ITSM and automation, about talks, or simply to compare notes with someone else running Atlassian environments.